|
Over 400 Mecklenburg Electric Cooperative members and their
families came to the Cooperative Pavilion in Chase City on June
15 for the Annual Meeting of the Members held for those who own
and receive electricity from the Cooperative. The theme of this
year’s meeting, “My Electric Cooperative,” emphasized that
Mecklenburg Electric Cooperative is owned by those it serves.
President and CEO John Lee highlighted the major
responsibilities that the Cooperative has to its members.
Special guests in attendance included Delegate Tommy Wright,
Delegate Don Merricks, Senator Frank Ruff, and newly elected
State Senator, William M. Stanley, Jr. Stanley spoke to the
group of his admiration for the work of the Cooperative’s
linemen. “I have a new and profound appreciation and respect for
the work done by the Cooperative in their efforts to keep the
lights on. “They make the tough tasks that they do look easy.”
A portion of the meeting was set aside to honor military
veterans and their families. A video presentation of soldiers
returning and surprising their loved ones was shown.
In
his
address to the audience, Lee pointed out
safety for the members and employees is our top priority. He also talked about
system improvement projects that have taken place over the past
year to better serve the members. Upgrades and rebuilds to
various substations will pay reliability dividends for years to
come and will assist in meeting the membership’s ever increasing
electric need.
Also mentioned were the Cooperative’s intensified efforts to
encourage the wise use of energy. While the concept of
conservation and energy efficiency has been promoted by
Mecklenburg Electric for many years, it has become an
increasingly more important subject, given the continuing
volatility of power supply costs and the regulatory uncertainty
associated with traditional generation sources.
Last but certainly not least, Lee shared information about
ratings that Mecklenburg Electric Cooperative received in the
American Customer Satisfaction Index (ACSI). MEC received an
ACSI score of 84 which surpasses an elite group of acclaimed
consumer friendly corporations, including Nike, Outback, Dell,
Hyatt, Nordstrom, and Starbucks. He emphasized that MEC
employees continue to put the members’ best interests first and
are working diligently to provide the very best in customer
service. |