Contact Us


Call Us Call PEC

Power interruption number: 888-554-4732 For emergencies and power interruptions: 1-877-632-5688


Toll Free:

Chase City District: 1-800-989-4161

Emporia District: 1-800-989-0776

Gretna District: 1-800-989-1289

             Office hours are 8 a.m. to 5 p.m. Monday through Friday


Automated Payment System: (877) 541-5737

           Secure automated phone system for quick and easy payments 24/7


Headquarters: (434) 372-6100


Online Help Contact PEC online

If you have questions and can't find the answer you need on our website, you can contact us online by logging into SmartHub, MEC's member self-service website and mobile app. 

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