Payment Options

SmartHub

• If you choose to pay online, our SmartHub App is easy and fast.
• Simply set up a one-time username and password for easy access to view and pay your bill 24 hours a day, 7 days a week from any computer or mobile device.
• You can also view up to 24 months of your billing history, see usage details, view and report outages, and connect with social media.
• Need help? Installing or Creating a New SmartHub Account (PDF).

Credit Card/E-Check

• If you would like to pay your electric bill by e-check or credit card, it’s easy!
• This service is available 24 hours a day, 7 days a week. Just call toll-free (800) 989-4161 and select Option 2.

Information needed

• Mecklenburg Electric Cooperative account number
• Checking account information
• Or your credit card number, 3-digit security code (on the back of your card), expiration date, and zip code of where your credit card statement is mailed if paying by credit card.

Automatic Bank or Credit Card Withdrawal

• This option allows you to have your monthly electric bill automatically deducted from your checking/savings or your Visa, Discover, or MasterCard.
• Each month you receive your statement indicating the amount due and the date the automatic deduction will occur.
• To enroll in this program, call your local district office or sign up through SmartHub.