Contact Us


Call Us

 For emergencies and power interruptions: 1-877-632-5688


Toll Free:

Chase City District: 1-800-989-4161

Emporia District: 1-800-989-0776

Gretna District: 1-800-989-1289

             Office hours are 8 a.m. to 5 p.m. Monday through Friday


Automated Payment System: (877) 541-5737

           Secure automated phone system for quick and easy payments 24/7


Headquarters: (434) 372-6100


Online Help

If you have questions and can't find the answer you need on our website, you can contact us online by logging into SmartHub, MEC's member self-service website and mobile app. 

Login to SmartHub

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