Mecklenburg Electric Cooperative currently offers its members a high-quality “utility grade” surge suppression product that is installed at the utility meter base to help “capture” storm-related power surges entering electrical lines. The device provides protection for all standard corded white appliances, such as refrigerators, freezers, washers, dryers, cooking appliances, dishwashers, hard-wired fans, and HVAC units.
The low cost of $5.95 per month can be conveniently added to your Mecklenburg Electric Cooperative power bill. Members may contact their local district office for more details.
Connected Equipment Coverage
Motor-driven appliances such as refrigerators, clothes washers and dryers, hard-wired fans, HVAC units, dishwashers, freezers, and cooking appliances that are protected by a KENICK meter base surge protector (product) and are damaged by the same Surge that damages a KENICK product, which is also judged by KENICK to be defective in materials or workmanship, shall be repaired or replaced at KENICK’s option. KENICK will reimburse for repairs that are in KENICK’s sole opinion reasonable and fair.
Electronic appliances protected by a KENICK wall receptacle plug-in suppressor and damaged by the same Surge that damages a KENICK product, which is also judged by KENICK to be defective in materials and workmanship, shall be repaired or replaced at KENICK’s option. KENICK will reimburse the purchaser for repairs that are in KENICK’s sole opinion reasonable and fair. Repair or reimbursements are limited to a maximum of a $50,000 aggregate payout.
The term of this warranty is for a period of 15 years from the date of shipment of the product from KENICK and is only applicable to products shipped after June 1, 2019. Repair or Replacement of A Defective Product Does Not Extend the Original Warranty Term.
Warranty Claims Procedure
Within a reasonable time, but in no event more than 30 days after Member’s discovery of a possible defect, Member shall contact Mecklenburg Electric Cooperative to request a claim form and to have the service entrance protection removed. Do not attempt to remove it yourself.
This claim form must be completed and returned to Kenick. Per Kenick’s discretion, the Purchaser shall ship the damaged equipment along with proof of purchase and a written description of the defect, freight prepaid, to KENICK. Products shipped to KENICK without a return authorization number will be refused and returned freight collected at the Purchaser’s expense.
Products shipped by Purchaser to KENICK that have incurred freight damage due to Purchaser’s improper packaging of the product will not be covered by this Warranty. Warranty coverage will be valid only after KENICK’s inspection of the product reveals a defect covered by this Warranty. Subject to the limitations herein, KENICK will repair or replace the nonconforming product without charge for labor or materials.